> ## Documentation Index
> Fetch the complete documentation index at: https://docs.reown.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Report an Issue

> Report bugs, share feedback, and get help through the Reown Dashboard

The [Reown Dashboard](https://dashboard.reown.com/) is your single place to report bugs, share feedback, send us a message, and get help resolving issues with our AI-powered support.

## How to Report an Issue

Follow these steps to get in touch with our support team:

### Step 1 - Log in to the Reown Dashboard

Go to [dashboard.reown.com](https://dashboard.reown.com/) and log in with your account.

### Step 2 - Open the Help Center

Once logged in, click the **chat bubble** in the bottom-right corner of the page, or choose **Report a bug** from the **Help Center** sidebar.

<Frame>
  <img src="https://mintcdn.com/reown-5552f0bb/GUOmRZvw3s-AGiDh/images/report-issue/help-desk-bubble.png?fit=max&auto=format&n=GUOmRZvw3s-AGiDh&q=85&s=bdd5d245f06ff981f190b1eb790a397e" alt="Help Center bubble in the bottom-right corner of the Reown Dashboard" width="124" height="124" data-path="images/report-issue/help-desk-bubble.png" />
</Frame>

### Step 3 - Choose an Option

From the help desk modal, select the option that best fits your needs:

* **Send us a message** - Reach out directly to our support team.
* **Create a ticket / Report an issue** - File a bug report or request assistance with a technical problem.
* **Check our docs** - Browse through our documentation for answers.

<Frame>
  <img src="https://mintcdn.com/reown-5552f0bb/GUOmRZvw3s-AGiDh/images/report-issue/help-desk-modal.png?fit=max&auto=format&n=GUOmRZvw3s-AGiDh&q=85&s=3914efad7ff3cbfeb2e16d8913656ba1" alt="Help desk modal with support options" width="824" height="1572" data-path="images/report-issue/help-desk-modal.png" />
</Frame>

Our team will review your submission and get back to you as soon as possible.

## Support Response Times

Depending on your plan, you can expect different levels of support:

<CardGroup cols={2}>
  <Card title="Pro Plan" icon="bolt" href="/appkit/paid-plans/pro">
    **Response time & expert issue resolution:** Up to 7 days.

    In-dashboard support with the ability to create support tickets.
  </Card>

  <Card title="Enterprise Plan" icon="building" href="/appkit/paid-plans/enterprise">
    **Guaranteed 24-hour response time** and expert issue resolution.

    Prioritized support across multiple channels (email, Slack, Telegram, ticketing system).
  </Card>
</CardGroup>

### Upgrade Your Plan

Want faster response times and dedicated support? You can upgrade your plan directly from the [Reown Dashboard](https://dashboard.reown.com/):

1. Log in to [dashboard.reown.com](https://dashboard.reown.com/)
2. Click the **"Upgrade Now"** button in the top right-hand corner
3. Choose **[Pro](/appkit/paid-plans/pro)** or **[Enterprise](/appkit/paid-plans/enterprise)** depending on your needs

For a full comparison of all plans and pricing, visit <a href="https://reown.com/pricing" target="_blank">reown.com/pricing</a>.